Sentiment analysis
In short
Classifying whether an AI answer talks about a brand in a positive, neutral, negative or mixed tone.
Example
The sentence "Kuzey Kahve is nice but very crowded on weekends" being marked as mixed.
Where you'll see it in AILens
The tone card on the Visibility screen and the citations and answer tone section of the PDF report.
A model does the classification and it can be wrong. Read the sample answers themselves before making important decisions.
Often confused with
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